1 reviews | Active since Feb 2016
7 days and they have still done nothing...
On the 11/02 i reported that i am experiencing extremely slow speeds, and sometimes no connection at all.<br> <br> I phoned on the 11th and was basically told that there is nothing wrong, i must wait till the next day and see if it gets better. - Ok, fine.<br> <br> next day, same thing. - I then thought i will log a ticket as phoning did not help<br> <br> over the last 7 days i have gotten separate responses all saying:<br> <br> \the speed is fair for a 2 Mbps line\",<br> \"speeds fall with in the acceptable speeds for the 2 meg service\",<br> <br> This every time after i respond with, \"there is something wrong... etc\"<br> <br> In my last message i said:<br> <br> \"Please do not tell me there is nothing wrong, when it has taken me exactly 7 min to login in, just to tell you for the third... time that there is something wrong.<br> <br> Just guess the response i just got... for the 4th time... Hmm?<br> <br> \"You line seems to be syncing at the normal speed, 2560 kbps. \" - (which is incorrect anyway)<br> <br> I feel this is just plain pathetic. Throughout all this, google times out with most attempts.<br> Nothing has even been done to try and solve the problem.<br> <br> I WILL be moving everything of mine over to Afrihost, i have had nothing but joy, and great service with them."
Thank you for bringing this to our attention. We will look into this for you, and then we will be in contact with you.
Thank you for bringing this to our attention. We will look into this for you, and then we will be in contact with you.
