TG
Tendai G

1 reviews | Active since Apr 2013

04 Jun 2015, 09:43

#6G Cant use what i paid for alread

I cant use what I paid for already unless i buy more data huh? Please state on your website that u can't buy more than u require in 30days because u have to pay for more data in the next month to use previously purchased data (ROLL OVER ????) even though u don't need to top up... don't small print this in terms and conditions because its a big deal... CONTRACTS AT LEAST GIVE U WHAT THEY SAY THEY WILL GIVE U BEFORE THEY SUSPEND SERVICE u guys suspend service based on what u haven't provided and to be frank i still have 6G

0
Replies (1)
Axxess.co.za
Axxess.co.za's reply08 Jun 2015, 08:27
Official
Hello nat.office10,

Thank you for your post. Our mobile service is a month-to-month service, meaning you would need to pay for the data allocation the next month, in order to continue using the service. Our services are not prepaid, where you can buy data and use it as you need.