5X ISP of the year?

5X ISP of the year?

You must be lying to yourself.

Its a pity you cant rate you -50. Open tickets on my profile 4bhm8g5j07, 9am0980c6j, 2gfm8976de, 09hmgk4da7. MEI54 is my account name. I just spoke to one of your agents now, the lines department is closed on weekends, how convenient. They got no work? Im not connected yet and they closed wow. Ive send them tickets already im still waiting on a responses. This is really pathetic.

I spoke to an agent for over an hour on Tuesday or Wednesday, im still awaiting his email. This was before the closing time so obviously he drags the call and then doesnt do anything for me.

Derwynn Plaatjies is one of your people who told me he couldnt help me and that I should speak to my body corp to get fibre live in our complex. I did this myself as Axxess is useless. Now I need a black box and yellow patch code installed. This is what frog foot is telling me. Why am I doin all this when you are 5x ISP of the year? BS. Dont you request certain things from Frog Foot. I had to contact them as well and the ticket for contacting them is FF #618950 which was send to you lines department as well. How useless is Axxess that they cant speak to Frog Foot or their customers.

After 7 months of signing up with you you would think people that is trying to sign up with you would be a priority when it comes to activation.

Now I see you got this double line speed promo but then I see other reviews on hellopeter stating you dont even get the normal speed you sign up for. How sad is this going to be or end?

How long does it take for you to respond to a Hellopeter review longer then your tickect you customers submit with you?