198020

I have paid Axxess for Internet access on 24/03/2020 and they have deducted there debit order on 02/04/2020. I still have no internet access. I have reported this via email and telephone calls on numerous times daily and still have no internet access. They refuse to cancel my service to allow another provider to supply actual service but cannot provide any service themselves. They expect you to keep paying . How can you pay for services you are not receiving? They have a different story every time you call or email. No satisfaction or service whatsoever. The only thing they are extremely quick with is statements for payment.