198020

I reported the company at the beginning of the week. To date, I still have no Internet access. They expect me to pay again on the 01/05/2020. But they still have not provided me with service. They refuse to cancel my "service" that I do not have. I have an alternative service provider that we give me immediate access which I need to use this for work. They are jeopardizing my job and my health. I cannot work from home as instructed as they cannot do what they have been paid to do. I have sent even more emails and all they do is nothing. This is unacceptable and extremely frustrating. How can any company do business in this fashion. Very quick to request payment but that seems to be all that they are interested in. They do not provide any service to the customers. They also give no feedback from their side. They must either sort this out now or cancel the non-service so that I can get rid of this frustration and continue with a reputable company that can do what they say they can.