NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Arnold Chatz Cars
How is Arnold Chatz Cars rated on Hellopeter?
Hellopeter has tracked Arnold Chatz Cars across 88 reviews. Arnold Chatz Cars hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Arnold Chatz Cars? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Buyer Beware: Brand-New Citroën C3 Automatic – Ongoing Issues and No Resolution
NEVER BUY A CAR FROM STELLANTIS OR ARNOLD CHATZ CONSTANTIA KLOOF My experience has been nothing short of a nightmare. I bought a brand-new Citroën C3 Automatic, expecting reliability and peace of mind. Instead, I've had to deal with continuous mechanical issues from almost the beginning, all within the first 3 months of buying this car. Some of the problems I've experienced include: * The car has repeatedly been booked in for front wheel bearing and hub replacements. * Before reaching 5,000 km, the vehicle already required oil. How does a brand-new car need oil so soon? * The car has numerous mechanical noises and faults. * It vibrates noticeably at speeds above 110 km/h. * There is a constant knocking sound that can be felt underneath the vehicle. * The steering wheel vibrates when driving above 100 km/h. Despite reporting these issues within the first six months, the dealership has refused to acknowledge that the vehicle may have factory defects, or give me a refund (Consumer Protection Act (CPA), Section 56). Instead, I've repeatedly been told that these noises and vibrations are "normal" and that the car is supposed to behave this way. As a customer, this has been incredibly frustrating. Instead of enjoying a new vehicle, I've been left paying monthly installments on a car that has spent far too much time back at the dealership with no permanent solution. Based on my personal experience, I cannot recommend buying a vehicle from Stellantis and Arnold Chatz Constantia Kloof. I hope no one else has to go through the same stress, frustration, and disappointment that I have.
1 reviews | Active since Jul 2026
Buyer Beware: Brand-New Citroën C3 Automatic – Ongoing Issues and No Resolution
NEVER BUY A CAR FROM STELLANTIS OR ARNOLD CHATZ CONSTANTIA KLOOF My experience has been nothing short of a nightmare. I bought a brand-new Citroën C3 Automatic, expecting reliability and peace of mind. Instead, I've had to deal with continuous mechanical issues from almost the beginning, all within the first 3 months of buying this car. Some of the problems I've experienced include: * The car has repeatedly been booked in for front wheel bearing and hub replacements. * Before reaching 5,000 km, the vehicle already required oil. How does a brand-new car need oil so soon? * The car has numerous mechanical noises and faults. * It vibrates noticeably at speeds above 110 km/h. * There is a constant knocking sound that can be felt underneath the vehicle. * The steering wheel vibrates when driving above 100 km/h. Despite reporting these issues within the first six months, the dealership has refused to acknowledge that the vehicle may have factory defects, or give me a refund (Consumer Protection Act (CPA), Section 56). Instead, I've repeatedly been told that these noises and vibrations are "normal" and that the car is supposed to behave this way. As a customer, this has been incredibly frustrating. Instead of enjoying a new vehicle, I've been left paying monthly installments on a car that has spent far too much time back at the dealership with no permanent solution. Based on my personal experience, I cannot recommend buying a vehicle from Stellantis and Arnold Chatz Constantia Kloof. I hope no one else has to go through the same stress, frustration, and disappointment that I have.
1 reviews | Active since Dec 2016
Request for Clarification Regarding Vehicle Mileage
Transaction number: ZASCJD*** Kindly assist me with this matter regarding the Citroën I purchased on 15 January 2025 from Mr Humphrey Lucas in Midrand (Arnold Chatz) The Citroën app indicates that the vehicle has travelled 48,456 km, while the odometer on the vehicle shows 30,224 km. This discrepancy raises serious concerns, as my purchase contract states that the vehicle had 0 km at the time of purchase. Based on these concerns, I would like clarity on whether I was sold a vehicle that had already accumulated more than 15,000 km prior to purchase and whether the vehicle was, in fact, new as represented at the time of sale. I took the car for 15000km service to Westvaal Menlyn, but I did not take notice then when they complained about my car being far overdue for the first 15000km and they never even bother to write on the maintenance booklet. Please provide a full explanation and clarification regarding this matter.
1 reviews | Active since Dec 2016
Request for Clarification Regarding Vehicle Mileage
Transaction number: ZASCJD*** Kindly assist me with this matter regarding the Citroën I purchased on 15 January 2025 from Mr Humphrey Lucas in Midrand (Arnold Chatz) The Citroën app indicates that the vehicle has travelled 48,456 km, while the odometer on the vehicle shows 30,224 km. This discrepancy raises serious concerns, as my purchase contract states that the vehicle had 0 km at the time of purchase. Based on these concerns, I would like clarity on whether I was sold a vehicle that had already accumulated more than 15,000 km prior to purchase and whether the vehicle was, in fact, new as represented at the time of sale. I took the car for 15000km service to Westvaal Menlyn, but I did not take notice then when they complained about my car being far overdue for the first 15000km and they never even bother to write on the maintenance booklet. Please provide a full explanation and clarification regarding this matter.
1 reviews | Active since Apr 2012
NEVER BUY A CAR under STELLANTIS
Arnold Chatz Constantiakloof has given me the worst service I ever experienced in my life. My new Citroen C3 looses 2l of oil every 1000km and they refuse to admit that it is a factory fault and refund me. It has been 56 days of giving me the runaround with no action. NEVER buy any brand under Stellantis. You'll have car installments, months of headaches, no car and answers like 'we don't know what is wrong, we are waiting for diagnostics from Morocco'.
1 reviews | Active since Apr 2012
NEVER BUY A CAR under STELLANTIS
Arnold Chatz Constantiakloof has given me the worst service I ever experienced in my life. My new Citroen C3 looses 2l of oil every 1000km and they refuse to admit that it is a factory fault and refund me. It has been 56 days of giving me the runaround with no action. NEVER buy any brand under Stellantis. You'll have car installments, months of headaches, no car and answers like 'we don't know what is wrong, we are waiting for diagnostics from Morocco'.
1 reviews | Active since Jun 2025
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.
1 reviews | Active since Jun 2025
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.