Based on recent customer reviews, Angor Property Specialists - Property Management shows a sharply divided experience. Individual administrators earn glowing, name-specific praise for responsiveness and professionalism, while owners, tenants, attorneys and contractors consistently describe unanswered phones, ignored email tickets, unresolved water and sewage problems, billing errors and aggressive debt handovers. The company brand is repeatedly criticised even where individual staff members are commended.
Top Strengths:
- •Agent Professionalism & Service Quality: Agent Professionalism & Service Quality (3.1) is lifted by named staff such as Veronica Maritz, S'thembiso Matlou, Aneeqah Cameron, Kgomotso T, Melani van Niekerk and Z Hattingh, who are described as courteous, knowledgeable and genuinely committed, often in contrast to the wider company.
Replied to 100% of negative reviews
Reply time on negative reviews: 15h 35m
TrustIndex
4.5
Ranking
#14
in Real Estate
Reply Time
14h 15m
NPS Score
-65
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 15h 35m
Nov '25 - Oct '26
Frequently Asked Questions About Angor Property Specialists - Property Management
What do customers say about Angor Property Specialists - Property Management?
Based on recent customer reviews, Angor Property Specialists - Property Management shows a sharply divided experience. Individual administrators earn glowing, name-specific praise for responsiveness and professionalism, while owners, tenants, attorneys and contractors consistently describe unanswered phones, ignored email tickets, unresolved water and sewage problems, billing errors and aggressive debt handovers. The company brand is repeatedly criticised even where individual staff members are commended.
What is Angor Property Specialists - Property Management's biggest strength?
Angor Property Specialists - Property Management's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Agent Professionalism & Service Quality (3.1) is lifted by named staff such as Veronica Maritz, S'thembiso Matlou, Aneeqah Cameron, Kgomotso T, Melani van Niekerk and Z Hattingh, who are described as courteous, knowledgeable and genuinely committed, often in contrast to the wider company.
What are the most common complaints about Angor Property Specialists - Property Management?
The most common complaint about Angor Property Specialists - Property Management, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. Communication & Responsiveness (2.0) is the most repeated complaint. Callers describe holding for minutes before calls drop, reception never connecting, portfolio managers unreachable, and ticketed emails producing only automated acknowledgements despite a promised one day turnaround.
How does Angor Property Specialists - Property Management compare to other Real Estate companies?
Angor Property Specialists - Property Management scores 1.6 out of 5 on Hellopeter's AI analysis of service quality in Real Estate, compared to the Real Estate industry average of 2.9. Their strongest theme is Agent Quality (3.1); their weakest is Property Management (0.6). The top AI-rated Real Estate business on Hellopeter is Eazi Real Estate (4.5). How is the AI Score calculated? →
Is Angor Property Specialists - Property Management trustworthy?
Angor Property Specialists - Property Management has a TrustIndex of 4.5 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 15 hours 35 min. Hellopeter has tracked Angor Property Specialists - Property Management across 1,252 total reviews. How is the TrustIndex calculated? →
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2016
*********** Finance team and lousy communication
*********** managing agents! Since taking over the management of our complex i have experienced nothing but issues! If you try to call their offices, you are left waiting on hold indefinitely. Every month there are billing issues which they cannot provide satisfactory explanations for. Every month now it is necessary to double-check the billing (which also comes out late every month, I will add!) as there will be oversights and mistakes. The only thing you can be certain of is that, when in doubt, they will bill the highest value they can. Every month a different mechanism is app**** to the CSOS calculation; their default approach seems to be to charge to the max allowed, R40, and their internal processes fall over and lack consistency as soon as they actually have to calculate this value. Even with multiple individuals from Angor on the communication, feedback is slow and inconsistent. I would strongly advise people to avoid Angor property management and will think twice before buying any further properties where they are managing agents.
1 reviews | Active since Dec 2016
*********** Finance team and lousy communication
*********** managing agents! Since taking over the management of our complex i have experienced nothing but issues! If you try to call their offices, you are left waiting on hold indefinitely. Every month there are billing issues which they cannot provide satisfactory explanations for. Every month now it is necessary to double-check the billing (which also comes out late every month, I will add!) as there will be oversights and mistakes. The only thing you can be certain of is that, when in doubt, they will bill the highest value they can. Every month a different mechanism is app**** to the CSOS calculation; their default approach seems to be to charge to the max allowed, R40, and their internal processes fall over and lack consistency as soon as they actually have to calculate this value. Even with multiple individuals from Angor on the communication, feedback is slow and inconsistent. I would strongly advise people to avoid Angor property management and will think twice before buying any further properties where they are managing agents.
1 reviews | Active since Jan 2019
Disgusting service from Angor Property Services
I have never experienced such dismal service. We have a serious water issue at our unit and after numerous calls and emails to Angor. There is nothing but silence. The Sandhurstgate complex body corporate is just as bad. I have escalated the issue time and time again and we still not being contacted.
1 reviews | Active since Jan 2019
Disgusting service from Angor Property Services
I have never experienced such dismal service. We have a serious water issue at our unit and after numerous calls and emails to Angor. There is nothing but silence. The Sandhurstgate complex body corporate is just as bad. I have escalated the issue time and time again and we still not being contacted.
1 reviews | Active since Aug 2026
Extremely Poor Service and Lack of Accountability
Angor Property Specialists – Extremely Poor Service, Communication and Management I am extremely disappointed with the level of service we have received from Angor Property Specialists as the managing agent of our complex. This is no longer about one isolated incident. Residents have been experiencing a pattern of poor service delivery, inadequate communication, delayed responses and a lack of urgency when serious issues are reported. The most urgent matter is the ongoing water crisis. Our complex has experienced prolonged water outages, which have severely disrupted residents’ daily lives. Residents pay their levies and deserve proper management, communication, maintenance and accountability. Angor needs to take ownership, improve its service and urgently address these ongoing issues. We need action, not excuses or generic responses.
1 reviews | Active since Aug 2026
Extremely Poor Service and Lack of Accountability
Angor Property Specialists – Extremely Poor Service, Communication and Management I am extremely disappointed with the level of service we have received from Angor Property Specialists as the managing agent of our complex. This is no longer about one isolated incident. Residents have been experiencing a pattern of poor service delivery, inadequate communication, delayed responses and a lack of urgency when serious issues are reported. The most urgent matter is the ongoing water crisis. Our complex has experienced prolonged water outages, which have severely disrupted residents’ daily lives. Residents pay their levies and deserve proper management, communication, maintenance and accountability. Angor needs to take ownership, improve its service and urgently address these ongoing issues. We need action, not excuses or generic responses.
1 reviews | Active since Oct 2012
S'thembiso Matlou - Insurance Administrator extraordinaire!!!
This is a tricky review because I do not think much about Angor Property Specialists. I have often thought about seriously lobbying for them to be removed as managing agents of my complex, due to the way they have let me down in the past. Just when I was gearing up to actually do it, I encountered S'thembiso Matlou - Insurance Administrator Extaordinaire!! This lady is Angor's saving grace. She is professional, courteous, respectful, responsive. She gets back to you when she says she will. She keeps you informed of what is happening. She is excellent. The stay on my lobbying for Angor's removal as managing agents is soley due to the experience I have had engaging with S'thembiso. Keep up the great work, S'thembiso! When you have some free time, please teach your colleagues (even the senior ones) how to be true professionals. To the Angor seniors, I hope you have her firmly lodged in your talent pipeline.
1 reviews | Active since Oct 2012
S'thembiso Matlou - Insurance Administrator extraordinaire!!!
This is a tricky review because I do not think much about Angor Property Specialists. I have often thought about seriously lobbying for them to be removed as managing agents of my complex, due to the way they have let me down in the past. Just when I was gearing up to actually do it, I encountered S'thembiso Matlou - Insurance Administrator Extaordinaire!! This lady is Angor's saving grace. She is professional, courteous, respectful, responsive. She gets back to you when she says she will. She keeps you informed of what is happening. She is excellent. The stay on my lobbying for Angor's removal as managing agents is soley due to the experience I have had engaging with S'thembiso. Keep up the great work, S'thembiso! When you have some free time, please teach your colleagues (even the senior ones) how to be true professionals. To the Angor seniors, I hope you have her firmly lodged in your talent pipeline.
1 reviews | Active since Sept 2017
Useless company
You people have been extremely frustrating to deal with. Ever since the property management was changed to ANGOR, the levy statements have been delayed almost every single month. Sometimes I only receive the statement on the 28th or 29th, which is completely unacceptable. I need to provide this statement to my tenant. Why is it so difficult for your company to issue a simple monthly statement on time?
1 reviews | Active since Sept 2017
Useless company
You people have been extremely frustrating to deal with. Ever since the property management was changed to ANGOR, the levy statements have been delayed almost every single month. Sometimes I only receive the statement on the 28th or 29th, which is completely unacceptable. I need to provide this statement to my tenant. Why is it so difficult for your company to issue a simple monthly statement on time?
1 reviews | Active since Aug 2013
Threathening me with ITC because of their own mistake
EXTREMELY ASHAMED by the deplorable manner in which Angor (try) to run a business. Angor misrepresented my meter reading a few months ago, and despite MUTLIPLE EFFORT IN solving the issue, there has been radio silcense from the *********** team. The have now handed me ofer to DMS services to listing on ITC. Completelty shocking that a company has such deplorable ethics. FIX this or itll end in a legal battle.
1 reviews | Active since Aug 2013
Threathening me with ITC because of their own mistake
EXTREMELY ASHAMED by the deplorable manner in which Angor (try) to run a business. Angor misrepresented my meter reading a few months ago, and despite MUTLIPLE EFFORT IN solving the issue, there has been radio silcense from the *********** team. The have now handed me ofer to DMS services to listing on ITC. Completelty shocking that a company has such deplorable ethics. FIX this or itll end in a legal battle.
1 reviews | Active since Aug 2026
Unprofessional misleading managing agents
Being an investor in the sectional title property market, and a site manager in a few complexes I found their hostile takeover of complexes to be very unprofessional and their advice to trustees misleading. They call an SGM meeting with points to be discussed only to dismiss the points and side with rogue self-serving trustees.
1 reviews | Active since Aug 2026
Unprofessional misleading managing agents
Being an investor in the sectional title property market, and a site manager in a few complexes I found their hostile takeover of complexes to be very unprofessional and their advice to trustees misleading. They call an SGM meeting with points to be discussed only to dismiss the points and side with rogue self-serving trustees.