Worst ever wifi service provider

<p>Ambia is quick to take their monthly service fees each month, but they care less than nothing on whether they provide the service they're being paid for which in the normal persons view will be equal to *****ing. How can you take money and not provide the service you're being paid for. We previously had problems with our wi-fi and everytime there is excuses such as they're busy upgrading or something the service will then be running smoothly for a week or so and then start giving trouble again and the same procedure will start all over again. About 2 months ago we again experienced trouble with signal, a month ago I started reporting it again, the technician that came out 3 weeks ago advised that we were linked to a tower to far away for a undesturbed signal. and now again we have to wait. They will make appointment to come out and then doesn't pitch. Surely this is unacceptable and unprofessional to say the least? Can someone please come back and advise on what we are to do?</p>