CA
Coenraad A
1 reviews | Active since Jan 2014
01 Aug 2024, 21:36
Vumatel fibre and Amobia WiFi empty promises. I still don’t have WiFi!!!!!!!!!!!
It has now been 1 week since I’ve moved into a house and trying to get my Vumatel fibre and Amobia WiFi connected! Extremely frustrating. Continuous empty Promises!! PLEASE GET MY WIFI CONNECTED!!!
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Replies (1)
Amobia Communications's replyOfficial
02 Aug 2024, 08:33Dear Mr. Albertyn,
I understand how frustrating it can be to deal with connectivity issues, especially when you’ve just moved into a new place.
We have been in consistent communication with Vumatel, who the FNO is, in trying to get this resolved and get you connected.
Unfortunately, we had to follow their processes in getting this line active.
Our sales agent has advised us that you are now connected.
If you need further assistance or have any other questions, feel free to reach out.
Amobia Communications.
Amobia Communications.
Amobia Communications's reply02 Aug 2024, 08:33
Official
Dear Mr. Albertyn,
I understand how frustrating it can be to deal with connectivity issues, especially when you’ve just moved into a new place.
We have been in consistent communication with Vumatel, who the FNO is, in trying to get this resolved and get you connected.
Unfortunately, we had to follow their processes in getting this line active.
Our sales agent has advised us that you are now connected.
If you need further assistance or have any other questions, feel free to reach out.
Amobia Communications.
Amobia Communications.