The worst ISP in CAPE TOWN - STAY AWAY

Please refrain from using Amobia's services if you are living in the Kraaifontein area. I am currently using their service and it is pathetic.

I have a 4mb line with them however my current speed is 0.6mb. My services has been intermittent since the storm hit over the weekend of the 10th - 12th July 2020 I have done the following to get their attention but not a single person has followed up with me.

1. Logged 5 Tickets with the helpdesk. - No response 2. Called the helpdesk to follow u. - Support agent advised that the services has been restored on the 16th.

Then on the 17th I had two online exams scheduled.

1. Microsoft Azure AZ-900 2. Oracle Cloud Infrastructure

I attempted to sign in and write but my internet speed was too slow and I could not complete my exams. I then immediately logged a Ticket and called the helpdesk again as they advised that the services were restored.

My exams were scheduled for 17th July 21:15 and 18th July 00:00. If I had known that the services were down I would have made other arrangements.

I at least expect them to cover some of my fees as the cancellation policy is 48hours and I could not postpone my exams due to their negligence.

Not only that I am still working from home and the internet is so bad that I need to drive to a different location everyday so that I can work.

I have no faith in Amobia. They are one of the worst if not the worst ISP in Cape Town.