Technical service and overall internet horrible.

I've had internet problems for the past 4 days. I pay for a 4mb line, but my speeds are between 0.5 and 1mb/s.

I've phoned technical support for the past 4 days and everythime they spin a different storey, then internet is fixed for about an hour and then back to square 1. Phoned again yesterday and they tell me that there is a problem with the latency on their towers and will be fixed tomorrow morning. (This is the info after 3 days of phoning). the next day the internet speed was still below 2mb/s. I phoned again and not they are telling me there are too many people on the same frequency, so my internet will be slow. GET MORE TOWERS, but i do not pay R500 p/m to hear **** like that. ALSO, get a superior on a late shift.

I do freelance work and need internet, so you understand why im frustrated with having 5 days of slow/no internet. FIX IT.