WG
Willem G
1 reviews | Active since Apr 2020
30 Apr 2024, 08:03
Shockingly bad ISP
I am a pretty Loyal customer, always giving the benefit of the doubt. This is a Pathetic service provider. This is only about the money for them. They have an inferior service and unskilled workforce. Dropped packets horrible latency. Rather get LTE. you will be better off.
Helpful (0)
Replies (5)0
Replies (5)
Amobia Communications's replyOfficial
30 Apr 2024, 08:25Good afternoon Mr. Gillmer,
I’m sorry to hear about your dissatisfaction. Your feedback as a loyal customer is highly valued. It’s unfortunate that you’ve had a less than satisfactory experience.
We had proposed sending a technician to your premises to help diagnose the issues, as we suspect they might be internal. However, you declined this offer and chose to cancel the account instead.
We still stand by our offer. If you wish to receive on-site assistance, please let us know so we can make the necessary arrangements.
Best regards,
I’m sorry to hear about your dissatisfaction. Your feedback as a loyal customer is highly valued. It’s unfortunate that you’ve had a less than satisfactory experience.
We had proposed sending a technician to your premises to help diagnose the issues, as we suspect they might be internal. However, you declined this offer and chose to cancel the account instead.
We still stand by our offer. If you wish to receive on-site assistance, please let us know so we can make the necessary arrangements.
Best regards,
Best regards,
Amobia Communications's reply30 Apr 2024, 08:25
Official
Good afternoon Mr. Gillmer,
I’m sorry to hear about your dissatisfaction. Your feedback as a loyal customer is highly valued. It’s unfortunate that you’ve had a less than satisfactory experience.
We had proposed sending a technician to your premises to help diagnose the issues, as we suspect they might be internal. However, you declined this offer and chose to cancel the account instead.
We still stand by our offer. If you wish to receive on-site assistance, please let us know so we can make the necessary arrangements.
Best regards,
I’m sorry to hear about your dissatisfaction. Your feedback as a loyal customer is highly valued. It’s unfortunate that you’ve had a less than satisfactory experience.
We had proposed sending a technician to your premises to help diagnose the issues, as we suspect they might be internal. However, you declined this offer and chose to cancel the account instead.
We still stand by our offer. If you wish to receive on-site assistance, please let us know so we can make the necessary arrangements.
Best regards,
Best regards,
WG
Willem G's updateReviewer Update
30 Apr 2024, 10:50This is not the first time, only when i asked to cancel my contract then someone was needed to be sent. Or the one where i was told that my microwave could interfere with my internet. Your internet that you supply is always slow. Upgraded to a 50 mb line was slower that the 20 mb you supp****.
WG
Willem G's update30 Apr 2024, 10:50
Reviewer Update
This is not the first time, only when i asked to cancel my contract then someone was needed to be sent. Or the one where i was told that my microwave could interfere with my internet. Your internet that you supply is always slow. Upgraded to a 50 mb line was slower that the 20 mb you supp****.
Amobia Communications's replyOfficial
30 Apr 2024, 11:05Good Morning,
That’s correct! Both microwaves and WiFi routers operate on the same 2.4 GHz frequency band. This can sometimes lead to interference, especially if the microwave is in use. The microwaves can leak into the WiFi signal, creating noise and potentially reducing the signal strength and quality. This is why some people may experience a slower or less stable internet connection when using the microwave or having the router near the microwave.
There are also other factors that can affect your WIFI strength and signal within a premises.
Our offer stands, if you wish to receive on-site assistance, please let us know so we can make the necessary arrangements as this is pointing to a internal issue and not with the fibre coming into the premises.
Best Regards,
That’s correct! Both microwaves and WiFi routers operate on the same 2.4 GHz frequency band. This can sometimes lead to interference, especially if the microwave is in use. The microwaves can leak into the WiFi signal, creating noise and potentially reducing the signal strength and quality. This is why some people may experience a slower or less stable internet connection when using the microwave or having the router near the microwave.
There are also other factors that can affect your WIFI strength and signal within a premises.
Our offer stands, if you wish to receive on-site assistance, please let us know so we can make the necessary arrangements as this is pointing to a internal issue and not with the fibre coming into the premises.
Best Regards,
Best regards,
Amobia Communications's reply30 Apr 2024, 11:05
Official
Good Morning,
That’s correct! Both microwaves and WiFi routers operate on the same 2.4 GHz frequency band. This can sometimes lead to interference, especially if the microwave is in use. The microwaves can leak into the WiFi signal, creating noise and potentially reducing the signal strength and quality. This is why some people may experience a slower or less stable internet connection when using the microwave or having the router near the microwave.
There are also other factors that can affect your WIFI strength and signal within a premises.
Our offer stands, if you wish to receive on-site assistance, please let us know so we can make the necessary arrangements as this is pointing to a internal issue and not with the fibre coming into the premises.
Best Regards,
That’s correct! Both microwaves and WiFi routers operate on the same 2.4 GHz frequency band. This can sometimes lead to interference, especially if the microwave is in use. The microwaves can leak into the WiFi signal, creating noise and potentially reducing the signal strength and quality. This is why some people may experience a slower or less stable internet connection when using the microwave or having the router near the microwave.
There are also other factors that can affect your WIFI strength and signal within a premises.
Our offer stands, if you wish to receive on-site assistance, please let us know so we can make the necessary arrangements as this is pointing to a internal issue and not with the fibre coming into the premises.
Best Regards,
Best regards,
WG
Willem G's updateReviewer Update
30 Apr 2024, 12:40That is a Joke. There are as many Microwaves out there as Routers. If that was the case Wi-Fi would not work. They work to completely different wave lengths. Just to say that actually shows your commitment to having a good and stable network.
WG
Willem G's update30 Apr 2024, 12:40
Reviewer Update
That is a Joke. There are as many Microwaves out there as Routers. If that was the case Wi-Fi would not work. They work to completely different wave lengths. Just to say that actually shows your commitment to having a good and stable network.
WG
Willem G's updateReviewer Update
30 Apr 2024, 12:41Thank you for Publicly announcing that you have no idea what is going on there.
WG
Willem G's update30 Apr 2024, 12:41
Reviewer Update
Thank you for Publicly announcing that you have no idea what is going on there.