Poor Service

I had an appointment with Amobia to upgrade my internet speed. Half an hour after the scheduled time no one had arrived so I contacted them to find out what time someone will be at our house and was told they would contact the technicians and let me know. An hour and a half later I was told that the stock hasn't arrived so they won't be able to come out today. If it weren't for me contacting them and asking when they will arrive, I may not have known about the stock issue. One of the worst services I have ever received.