PEOPLE, STAY AWAY FROM THIS COMPANY!!! THEY ROB YOU EVERY MONTH AND NEVER ASSIST YOU WITH ANY ERRORS, ISSUES OR PROBLEMS!

<p> Worst service ever!!! I have been paying for months now for a 4 MBPS line. Some days I hardly even get a 1MBPS line. I have strings of email complains. Numerous phone calls. I think it's poor that I have to pay every month a full R499 but I NEVER receive a full 4MBPS line. I think I should make a stop payment and start to EFT only half of the monthly fee - see how you guys feel about that? When I call and eventually get half of a operator, the response is: "we will look into it and call you back" as to today, I still sit and wait, or the best of all is, you phone me back the next day around lunch time when I am at work... seriously the issue was last night when I were home! The one call center agent even went so far as to blame the issue on my router??? So he wants me to spend even more money, does he honestly think I am so stupid? I have plugged the internet cable directly into my laptop, and still my speed stays the same! I am well aware that I am no IT guru so my Technology and IT knowledge is not that good, but I had several friends and family member that had a look at my internet and all of them agree, is that the issue is with the service provider. I am just asking? how van my internet work fine for a week and all of a sudden it drops to below 1MBPS? I cannot even load/ open a page? How can you continue to rob your loyal customers like this and never assist when you failed us again?</p>