Paying R800 pm for no unusable internet

I would like to start by saying I really wanted to like Amobia. Their support staff have always been friendly and answer almost any time of the day on any given day.<br> <br> However for the past 2 to 3 weeks I have had such poor quality of internet that I am basically donating my R800 this month to Amobia and getting no service in return. I am currently paying for 4 Mbps uncapped internet service, however I have limited to no connectivity most of the time. My service is intermittent and drops frequently. When I do have internet it is sporadic and slow.<br> <br> The support team have assured me that Amobia is working on fixing the problem and that they are aware of it... however this has been going on almost all of June and it is now the 17th.<br> <br> Why am I paying Amobia R800 per month?