No service

Ongoing problem - a dedicated internet service goes down for a few hours every second day (or so). I phone the call center (in PE) and get Vernon or Shaun who always say they will phone back in 5-minutes to tell me what is wrong - 1-hour later, 2-hours later and still nothing. <br> <br> It is impossible to run a business with lack of information as to the problems nor if or when they are ever going to be sorted out. Management continue to let the call center take all the flack and do NOT respond <br> <br> Irresponsible and very poor service - looking for a new service provider