Lack of communication and transparency

Amobia has a serious communication issue, ironic when you consider that the company has "communications" right in the name. I've been requesting to speak to a manager for a week now, but my request falls on deaf ears. Managers either refuse to answer the phone, aren't available, or just ignore my request for a callback outright. On top of that I'm being expected to pay for equipment they installed, that failed, and left me without internet. At this point in time I would urge anyone considering Amobia as an ISP to look elsewhere, lack of cummunication and transparency does not make for a good service provider.