Impossible to get a reply to account-related emails.

<p>I have sent them 3 e-mails regarding a change of account information. In reply to two I only received an automatic reply that a ticket has been logged with no further feedback and another I received an e-mail stating: <br />"Please give me more information on what needs to happen.<br />I am not sure what the request is about."<br />I then rep**** and explained what needed to be remedied, and then received no further communication from them.<br /><br />This is in no way adequate customer service and I will therefore be cancelling my services with them, ( If I can get a hold of them).</p>