1 reviews | Active since Dec 2016
I guess once you've filed for cancellation your last month of service is pretty much insignificant
I didn't want to have to make another hellopeter post about this company and this time I have far less to say. I have filed for cancellation, we did however pay for our last month of service (R1650) for our rather expensive 10mb line. Unfortunately Amobia have still not fixed an issue that's been happening since the 18th of December. Sure the connection isn't as horrible as it was before, but inconsistent ping and regular (albeit less frequent) timeouts from game servers is still not acceptable service. I last spoke to amobia around a week and a half ago and in short, they would try and fix the connection but unfortunately this is the best they've been able to manage. Not to mention that they never bothered to phone me back regarding it. I mean we'll be gone in a few weeks anyway right? Well I guess I'll just have to sit with terrible internet for the remaining 18 days of January. RIP R1650.
Dear Valued Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant has tried making contact with you today. We will keep trying.
Regards,
Amobia Communications Support Team
Dear Valued Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant has tried making contact with you today. We will keep trying.
Regards,
Amobia Communications Support Team
