JB
Johann B
1 reviews | Active since May 2021
18 May 2021, 07:28
Horrible
Today is day 6 without wifi. Amobia is unable to assist us in fixing the issue - everything seems to be in limbo. Every time I call, they advise that the matter has been escalated and that's where it stops. I've given up on them. Quite possibly the worst service I've ever seen in the private sector.
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Amobia Communications's replyOfficial
18 May 2021, 07:59Dear Valued Customer,
Thank you for making us aware of your complaint.
Our support team will be in contact to advise further and assist.
Please note that this out of our control as we are waiting on Vumatel to resolve the matter.
We are pushing them daily to have this resolved.
Apologies for any inconvenience.
Amobia Communications.
Thank you for making us aware of your complaint.
Our support team will be in contact to advise further and assist.
Please note that this out of our control as we are waiting on Vumatel to resolve the matter.
We are pushing them daily to have this resolved.
Apologies for any inconvenience.
Amobia Communications.
Amobia Communications's reply18 May 2021, 07:59
Official
Dear Valued Customer,
Thank you for making us aware of your complaint.
Our support team will be in contact to advise further and assist.
Please note that this out of our control as we are waiting on Vumatel to resolve the matter.
We are pushing them daily to have this resolved.
Apologies for any inconvenience.
Amobia Communications.
Thank you for making us aware of your complaint.
Our support team will be in contact to advise further and assist.
Please note that this out of our control as we are waiting on Vumatel to resolve the matter.
We are pushing them daily to have this resolved.
Apologies for any inconvenience.
Amobia Communications.