Exceptional Service from Ruchda Parnell at Amobia!

We recently app**** for fibre through Amobia Communication, and while the process initially hit a snag due to a location error (our address was mistakenly listed as Port Elizabeth, where Amobia's head office is), Ruchda Parnell truly saved the day.

The mistake caused a delay, and we were initially assigned a technician who never showed up. Things were looking like we’d be waiting close to four weeks for installation — until Ruchda stepped in.

She went above and beyond to resolve the issue, ensured a new technician was assigned promptly, and fast-tracked the whole process. Thanks to her incredible effort, our fibre was installed yesterday — less than two weeks after we app****!

Her professionalism, communication, and willingness to go the extra mile made a huge difference. Ruchda is a true asset to Amobia, and we’re incredibly grateful for her help.

Highly recommend Amobia, especially with someone like Ruchda on their team!