Down Again

Amobia down again this morning in my complex. It is the only connection available to us yet the service was down for the majority of yesterday without informing their customers of any planned down time. I run a 5mb sdsl type connection and it was stable enough in the beginning phases early 2014. Since november 2014 i've been getting issues with latency and down time. After numerous call center complaints and tickets logged amobia mentioned a new upgraded system to be implemented early this year. Afterwards the internet has been prioritised where peer to peer connections are practically non existent and the latency issues slowly came back. For almost 3 months the latency intermittently gets so bad that there is total packet loss continuing for seconds to even minutes on end making even the simplest functions relying on a stable connection impossible including viop or any live stream services. I see no replies on hello peter from Amobia and no support from them in any way. The only option i have left is to cancel the line entirely and revert to mobile data. I don't recommend this service to anyone.