1 reviews | Active since Feb 2014
Do not use Amobia, They are unreliable, they lie to you and their AUP makes your internet unusable.
The service we have received thus far is absolutely ridiculous. The technician that installed our fibre was absolutely rude he basically barked at me on the phone when I told him our appointment with him was at 3 and not 2, our internet connection is nonexistent and thanks to the AUP we only had 1 day of semi-good connection thereafter it has been slow and unreliable.
I am absolutely disappointed by the service that has been given to us thus far, even the support people lie to you to just get you off of the call (saying that we will be off of AUP the next day and then we aren't…) and when they don't resort to that you can clearly hear that they are just reading off of a piece of paper without having any further knowledge to help you in any way other than resiting the same line over and over… The sales team is even worse trying to upsell you at all cost even though your current line is slower than dialup.
Long story short, DO NOT USE AMOBIA! They are on the same level as Hellkom.
Thank you for making us aware of your complaint and apologise for any inconvenience this may have caused.
In the past 10 days you have use a total of 339 GB on your 10 Mbps connection and therefore hit the AUP.
Our support team will be in contact to assist in anyway they can.
Regards,
Amobia Communications Support Team
Thank you for making us aware of your complaint and apologise for any inconvenience this may have caused.
In the past 10 days you have use a total of 339 GB on your 10 Mbps connection and therefore hit the AUP.
Our support team will be in contact to assist in anyway they can.
Regards,
Amobia Communications Support Team
