1 reviews | Active since Mar 2017
Bitter Amobia attempts to ***** another month of service!
<p>After consistent interrupted wireless service from Amobia as well as constant downed servers over the last two years I finally threw up my hands and decided to cancel my monthly subscription. Serendipitously Telkom knocked on my door and offered me a fibre service, at less the price, with uncapped, 10Mbps! Since I gave them the nod, it took no longer than a couple of days with incredible post installation service. Kudos Telkom!!</p> <p>Now back to Amobia the aberration. P'd of at my cancellation and, despite me spelling out my reasons why, I received this mail from a Johan de Bruin of Amobia -</p> <p>"Your cancellation request was sent on the 9th of March. (please see attached). As per you your contract we require a full calendar months notice for a cancellation hence the account will only be cancelled at the end of April not the end of March."</p> <p>This despite me paying for the entire month of March and only using their service for two weeks as well as verbally instructing them prior and then following this up with the mail as discussed.</p> <p> </p> <p>The bottom line, steer clear of Amobia - They're not the solid provider they're passing themselves off to be - more like a one man show with inadequate infrastructure and non-existent service.</p> <p> </p> <p>Never thought I'd say this but Telkom rocks on all fronts. Give them a call for your internet solutions!</p>
