1 reviews | Active since Dec 2017
BAD SERVICE
Very friendly when installing and setting up everything, very nice.
Drilling 2 massive holes in the wall and damaging the plaster on both side, ok anyone can make that mistake...
After 2 weeks service became so bad you cant even check fotos on facebook, call in they log a ticket and you wait at least 4days sometimes 2 weeks. You set a date and time for them to come check everything and they are either a few hours late or dont pitch at all.
We never had a good connection or service for a few consecutive days there was alwayse a problem.
Well we decided to cancel seeing that we are paying for something we are not getting. All good they will contact us when they will come to take their equipment off. Set a date and time - surprise surprise they are late, after my fiance took of from work to wait for them. Equipment still there. Next day we get a invoice of over a thousand rand because they didnt get the equipment!!!!
It is ridiculous!! They waist our time and money now they want to send us a invoice? How do you make that calculation? You must be joking!
Dont get me started on the attitude you get from accounts, the lady is so rude and disrespectful.
Call center is good, very friendly and helpfull people and also the field guys are very nice and helpfull once they get there eventually.
I will not recomend them to anyone and encourage other people to do propper research before installing just any service provider.
Dear Valued Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your complaint.
Regards,
Amobia Communications Support Team
Dear Valued Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your complaint.
Regards,
Amobia Communications Support Team
