Bad connection, Bad data connection, Bad Support,

4/11/2015<br> I CTCC have spoken to Mike from the PE office and he assured me that he will up the speed of the internet to 4 meg as per the contract<br> <br> Speed is still 2 meg almost after a week<br> <br> There seems to be a streaming problem on this line.<br> <br> A video will start to play for 5 seconds then it will download after say 2 minutes and then play again.<br> <br> 6/11/2015<br> <br> Good Morning Francois,<br> <br> I have spoken with Melvin and he confirmed that him and his team are currently working on correcting your problem. He will follow up with you shortly.<br> <br> Kind Regards,<br> Kim Nortje<br> Amobia Sales<br> <br> 10/11/2015<br> <br> Speed test fail<br> <br> A detailed image for this result can be found here: [URL Removed]<br> <br> Test Date: 10 Nov 2015 7:33 PM<br> Download: 1.65 Mbps<br> Upload: 2.19 Mbps<br> Ping: 69 ms<br> Connection Type: Wi-Fi<br> Server: Cape Town<br> External IP: 196.45.29.190<br> Internal IP: 192.168.8.225<br> Latitude: -33.9258<br> Longitude: 18.4232<br> [URL Removed]<br> <br> <br> 12/11/2015<br> <br> Melvin<br> <br> I asked him if he can reset my connection manually seeing that there is a problem with ur software<br> <br> Do u have quality control / monitoring software on ur system ?