AMOBIA - SPARE YOURSELF THE FRUSTRATION

We app**** for internet with Amobia and the same day someone came to do a site survey. We were assured that we will have a good connection. The technicians came to do the installation (which basically kept them busy till dark). The reason for the delay was that firstly the cables were too short. Then they connected to the wrong tower!!! We signed up and are paying for a 3 meg line. Currently we don't even reach the speed of a 1 meg line. For the first two weeks the internet was working fine. Thereafter we had a very slow speed. After numerous phone calls the same technician who did the installation came to make adjustments to the aerial. Thereafter the internet was at its worst. We left messages for the area manager to come to us with a solution. I sent her an email - but to date NO RESPONSE!!!!!! After sending them a cancellation email still no response from the manager. I am currently paying for internet of which I have no use. The service is cancelled but I have to give a month notice. REAL PATHETIC SERVICE. They are quick to sign a contract but after service is a total let-down!!