GM
Garreth M
1 reviews | Active since Apr 2025
20 Apr 2025, 09:55
AMOBIA SEVICE PROVIDER
AMOBIA Worst internet provider. I came across. there is always a internet problem. And doing maintenance. I have change my router 3 times. Don't get upload speed of 200 and download speed of 200 but im paying for a 200/200 line.I get 120 upload and like 95 download .But end of the month i must pay then full. They promise this liable internet. PLEASE MAN WORST WORST I CAME ACROSS. And the only help i get is that they will log a ticket and send a tech out. And the worst part is they are the only service provider in Buh-Rein Estate.This is ridiculous. And unacceptable #serviceprovider #Amobia #mustfall
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Replies (7)GM
Garreth M's updateReviewer Update
20 Apr 2025, 11:14My internet still off all they have to say is they logged the ticket urgent. Just after a few minutes they send a tax invoice that i have to pay end of the month so tell me why must i pay the full amount if they can't even sort my internet out. So i must pay them the fyll amount but i don't get full service. And if you don't pay the full amount. They will have no problem to put your internet off. They just don't care. WORST WORST INTERNET PROVIDER HOPE THEY FALL
GM
Garreth M's update20 Apr 2025, 11:14
Reviewer Update
My internet still off all they have to say is they logged the ticket urgent. Just after a few minutes they send a tax invoice that i have to pay end of the month so tell me why must i pay the full amount if they can't even sort my internet out. So i must pay them the fyll amount but i don't get full service. And if you don't pay the full amount. They will have no problem to put your internet off. They just don't care. WORST WORST INTERNET PROVIDER HOPE THEY FALL
GM
Garreth M's updateReviewer Update
21 Apr 2025, 09:42And Still no answer from amobia sending whats app messages i have been ignored. Try to call they don't answer. They promis a technician will be here today but i don't get any answer. This is ridiculous, and farsighted. WORST SERVICE PROVIDER TO SET THEIR CLIENT HAPPY.
GM
Garreth M's update21 Apr 2025, 09:42
Reviewer Update
And Still no answer from amobia sending whats app messages i have been ignored. Try to call they don't answer. They promis a technician will be here today but i don't get any answer. This is ridiculous, and farsighted. WORST SERVICE PROVIDER TO SET THEIR CLIENT HAPPY.
Amobia Communications's replyOfficial
21 Apr 2025, 10:27Dear Mr. Marshall,
We regret to hear about the issues you’ve been experiencing onsite. Our support team confirmed that your connection was restored yesterday after the router was reset and set up again.
Your ticket has now been assigned to our field team for an onsite proof of service and to inspect your router, should it be the source of the issue. The area manager will be in touch with you tomorrow morning to coordinate the arrangements.
Once the team has completed their assessment, we will provide further updates regarding your service. Additionally, our support team will reach out today to conduct further tests.
Thank you.
We regret to hear about the issues you’ve been experiencing onsite. Our support team confirmed that your connection was restored yesterday after the router was reset and set up again.
Your ticket has now been assigned to our field team for an onsite proof of service and to inspect your router, should it be the source of the issue. The area manager will be in touch with you tomorrow morning to coordinate the arrangements.
Once the team has completed their assessment, we will provide further updates regarding your service. Additionally, our support team will reach out today to conduct further tests.
Thank you.
Amobia Communications's reply21 Apr 2025, 10:27
Official
Dear Mr. Marshall,
We regret to hear about the issues you’ve been experiencing onsite. Our support team confirmed that your connection was restored yesterday after the router was reset and set up again.
Your ticket has now been assigned to our field team for an onsite proof of service and to inspect your router, should it be the source of the issue. The area manager will be in touch with you tomorrow morning to coordinate the arrangements.
Once the team has completed their assessment, we will provide further updates regarding your service. Additionally, our support team will reach out today to conduct further tests.
Thank you.
We regret to hear about the issues you’ve been experiencing onsite. Our support team confirmed that your connection was restored yesterday after the router was reset and set up again.
Your ticket has now been assigned to our field team for an onsite proof of service and to inspect your router, should it be the source of the issue. The area manager will be in touch with you tomorrow morning to coordinate the arrangements.
Once the team has completed their assessment, we will provide further updates regarding your service. Additionally, our support team will reach out today to conduct further tests.
Thank you.
GM
Garreth M's updateReviewer Update
21 Apr 2025, 10:39This is unacceptable i want this sorted out today as promised via whats app that they will come out today. Yes was restored but i get 5mbps and i must get 200 mbps why must i pay the full amount. And this issue came from yesterday and all this promises
GM
Garreth M's update21 Apr 2025, 10:39
Reviewer Update
This is unacceptable i want this sorted out today as promised via whats app that they will come out today. Yes was restored but i get 5mbps and i must get 200 mbps why must i pay the full amount. And this issue came from yesterday and all this promises
GM
Garreth M's updateReviewer Update
21 Apr 2025, 10:45TICKET TICKET I DON'T CARE. YOU AMOBIA IS USELESS. I WILL GO TO THE BODY COMPRET OF BUH-REIN ESTATE AND I WILL GET THE COMMUNITY FOR SIGNATURES TO GET OTHER SERVICE PROVIDERS. AND NOT EVEN HAVE A STANDBY TECHNICAL TEAM. USELESS AND USELESS
GM
Garreth M's update21 Apr 2025, 10:45
Reviewer Update
TICKET TICKET I DON'T CARE. YOU AMOBIA IS USELESS. I WILL GO TO THE BODY COMPRET OF BUH-REIN ESTATE AND I WILL GET THE COMMUNITY FOR SIGNATURES TO GET OTHER SERVICE PROVIDERS. AND NOT EVEN HAVE A STANDBY TECHNICAL TEAM. USELESS AND USELESS
GM
Garreth M's updateReviewer Update
21 Apr 2025, 10:46TICKET TICKET I DON'T CARE. YOU AMOBIA IS USELESS. I WILL GO TO THE BODY COMPRET OF BUH-REIN ESTATE AND I WILL GET THE COMMUNITY FOR SIGNATURES TO GET OTHER SERVICE PROVIDERS. AND NOT EVEN HAVE A STANDBY TECHNICAL TEAM. USELESS AND USELESS
GM
Garreth M's update21 Apr 2025, 10:46
Reviewer Update
TICKET TICKET I DON'T CARE. YOU AMOBIA IS USELESS. I WILL GO TO THE BODY COMPRET OF BUH-REIN ESTATE AND I WILL GET THE COMMUNITY FOR SIGNATURES TO GET OTHER SERVICE PROVIDERS. AND NOT EVEN HAVE A STANDBY TECHNICAL TEAM. USELESS AND USELESS
GM
Garreth M's updateReviewer Update
21 Apr 2025, 11:14I have been complaining about Amobia service provider from yesterday. And still nothing as been done. Please see photo of my internet speed and i need to be on a 200/200 Line. Yesterday was promised i will be assisted by a technician today. False promises as been made. Now they tell me the area manager will be in contact with me. There is no URGENCY from amobia. The people in BUH-REIN Estate. Can we all go to the body coporate and get signatures that we can select different service providers.
GM
Garreth M's update21 Apr 2025, 11:14
Reviewer Update
I have been complaining about Amobia service provider from yesterday. And still nothing as been done. Please see photo of my internet speed and i need to be on a 200/200 Line. Yesterday was promised i will be assisted by a technician today. False promises as been made. Now they tell me the area manager will be in contact with me. There is no URGENCY from amobia. The people in BUH-REIN Estate. Can we all go to the body coporate and get signatures that we can select different service providers.