1 reviews | Active since Jul 2016
Amobia is the Worst ISP in South Africa
I have been having issues with Amobia Communications since October 2018. The internet has been intermittent everyday since October. I have logged more than 20 requests for assistance and compensation as I am a Systems Engineer and I need to work from home from time to time.
Amobia Communications is so pathetic they only dispatched a Technician to assist on Saturday 12th Jan 2019. The internet was on for almost one day and then went completely dead from Sunday the 13th. Monday the 14th a Helpdesk consultant called me and advised that he can see that the link is showing on from his side. He also added that I need to switch the WPS Button on the Router (After I explained that I use Ethernet Cables). A customer service agent called me to advise that he needs to upgrade my line because my link is to slow... So suddenly since October my link is slow and I never had issues for almost 1 year.
I really do not recommend anyone subscribe to use their service because they are quick to take your money but really **** at after sales support. They don't call, don't assist don't reply to emails and don't compensate their clients for any inconvenience.
Regards, Angelo Boswell
Amobia Communications Support Team
Amobia Communications Support Team
