Amobia is the worst ISP

i have been with Amobia for a few years now. I was forced to go with them because they were the only company that provided wireless broadband at the time in my area. That was my biggest mistake. almost four years ago I paid R2500 for installation and for equipment that wont be mine after i cancel. Technicians came installed and one technician stepped a hole in my ceiling. they sent a repairman to fix the ceiling. few days later i noticed rain pouring into my house, it was raining outside. i inspected the roof, and found out the technicians left the tiles open. informed them and a simple sorry. for the last few years i never really got my full line speed. i always had problems during peak and Sunday nights. they always had a error at their towers or some kind of excuse. their most popular excuse was cable theft. then you sit a couple of days without internet. after lots of complaining they moved me to a other tower which was much better. But the main reason for this review is, before the lockdown was initiated i emailed Amobia to ask them to freeze my account or put it on hold, because i knew the lockdown would affect our finances in a bad way and wifi is a luxury. and i was not on a contract, it was month to month. i never skipped one month with them, i just wanted to freeze my account for a month till im ready to pay again. their response was NO THEY DONT FREEZE ACCOUNTS, YOU HAVE TO CANCEL THE WIFI AND THEN THEY COLLECT THE EQUIPMENT. today im sitting without internet because Amobia can't suspend their customers account for one month, just to ease the financial burden of Lockdown. but im glad im not with them anymore im going to a different isp. btw I paid R710 for a 6mb/sec line which is anyway expensive.