QB
Qurria B

1 reviews | Active since Oct 2018

09 Oct 2018, 14:11

Amobia is the WORST!!!!

This is honestly the worst internet provider that I have come across in ages! In saying that, they are even worse than Telkom (that is saying quite a lot already). I live in Buh-rein Estate, close to Kraaifontein, and guess what, Amobia has blocked any other service provider from entering the estate!!!! They are super expensive (charge up to 3x more than their basic competitors) The people in the office is rude, and they throttle an uncapped line! When I complained about the matter (slow internet on a 20mb/up and down line) they only informed me about their AUP (Which is minimal!) Have a look at Ocatel as well as to Vox, they can provide the same services as Amobia but at a fraction of the cost!

Amobia either has to open up their lines to other providers that can actually provide the services needed by the consumers, or they need to slash their prices drastically! Your infrastructure is over 10 years old, and that just go's to show in the service that you are providing. Give us as consumers a choice! Man up to what the people want and then maybe your company can grow, otherwise you will be stagnant and out dated with no one willing to use your services.

This is truly unacceptable! What is going on???????

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Replies (1)
Amobia Communications
Amobia Communications's reply09 Oct 2018, 15:24
Official

Dear Valued Customer,

Thank you for making us aware of your complaint. We will have a sales agent make contact with you to resolve the matter.

We apologise for any inconvenience this may have caused.

Regards,
Amobia Communications Support Team