1 reviews | Active since Oct 2018
AMOBIA I AM DISSPOINTED !!!!
I have been using Amobia Communications for the past 3 years never and problems with my WIFI. NOW ! This is the second time in less then 2 months that I have been having problems with my WIFI! Whenever I phone Amobia to inform them about my problem , they are just quick to say its the rooter, you cant even explain to whoever you are speaking to they just jump quick to the conclusion that its the rooter! For them to send a technician out takes forever they also cant inform you on when there would be someone to come out to assist and when ever that happens just a R570 to pay after you pay your monthly fee that's R505 or even more?& then thats not even the problem? So paying R570 for what !!!!! Emailing? its absolute USELESS to email Amobia. NONE EVER REPLIES ON THE EMAILS ! I AM SO DISSPOINTED IN THIS ! & I AM STILL WAITING FOR AMOBIA TO REPLY / TO CONTACT ME !!!!!
Thank you for making us aware of your complaint.
Our Area Manager will be in contact shortly to arrange a time for our technicians to come to site.
Please note it is standard procedure for our Call Centre to inform customers of a possible call out fee. If the fault is found to be on our side then no call out fee will be charged to the customer.
Apologies for any inconvenience caused.
Amobia Communications.
Thank you for making us aware of your complaint.
Our Area Manager will be in contact shortly to arrange a time for our technicians to come to site.
Please note it is standard procedure for our Call Centre to inform customers of a possible call out fee. If the fault is found to be on our side then no call out fee will be charged to the customer.
Apologies for any inconvenience caused.
Amobia Communications.