Amobia empty promises

Because of telkom cable theft in my area I decided wireless might be my best option after telkom let me know they were not going to replace the cables. on the 20th of November 2014 I app**** for installation and a router with Amobia, I transferred R1500 to their account and waited on them to phone me back for an installation date. as it happens my Telkom line came back up and I decided that it would be best for me to stick with Telkom and my existing ISP since it was much cheaper. at this point no installation has happened yet so I decided to phone Darrel the sales guy from Amobia and ask him if it was possible to cancel the installation request and transfer my funds back into my account, I apologized profusely and genuinely felt bad to ask for my money back. Darrel informed me it wont be a problem although there might be a handling fee (which I was ok with). Darrel initially told me it would take a few days to do the transaction...so I waited 2weeks and nothing happened. I emailed Darrel and very politely asked when I will receive my money, back and forth I have an email sting of 39emails with Darrel giving me dates the money will be payed, I have been waiting 3months