Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Afriskuld is described as a debt review provider that treats financially distressed clients with unusual warmth and speed. Customers consistently name individual consultants who explain the process step by step, often in Afrikaans, and finalise applications within hours. A recurring theme is relief; clients repeatedly say they can breathe, sleep and budget again after joining.
Top Strengths:
- •Customer Service & Professional Guidance: Customer Service & Professional Guidance (4.7) is the standout theme. Clients name consultants such as Byron, Marushka, Ivan Swarts, Matthew Meyer and Chante, praising patience with repeated questions, absence of judgement and willingness to assist after hours and on weekends.
Replied to 100% of negative reviews
Reply time on negative reviews: 27m
TrustIndex
10
Perfect Score
Ranking
#3
in Debt Management
Reply Time
58m
NPS Score
91
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 27m
Nov '25 - Oct '26
Frequently Asked Questions About Afriskuld
What do customers say about Afriskuld?
Based on recent customer reviews, Afriskuld is described as a debt review provider that treats financially distressed clients with unusual warmth and speed. Customers consistently name individual consultants who explain the process step by step, often in Afrikaans, and finalise applications within hours. A recurring theme is relief; clients repeatedly say they can breathe, sleep and budget again after joining.
What is Afriskuld's biggest strength?
Afriskuld's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customer Service & Professional Guidance (4.7) is the standout theme. Clients name consultants such as Byron, Marushka, Ivan Swarts, Matthew Meyer and Chante, praising patience with repeated questions, absence of judgement and willingness to assist after hours and on weekends.
What are the most common complaints about Afriskuld?
The most common complaint about Afriskuld, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Payments & Financial Accuracy. Billing, Payments & Financial Accuracy (4.3) is mostly positive on statements and reduced instalments, but a recurring friction point is unexpected instalment increases and annual escalations, plus isolated reports of payments continuing to already settled creditors.
How does Afriskuld compare to other Debt Management companies?
Afriskuld scores 4.4 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.6); their weakest is Payment Management (4.2). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.5). How is the AI Score calculated? →
Is Afriskuld trustworthy?
Afriskuld has a TrustIndex of 10 out of 10 on Hellopeter, based on 1,481 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 27 min. Hellopeter has tracked Afriskuld across 2,270 total reviews. How is the TrustIndex calculated? →
Recent reviews (1,481)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2023
Excellent service from Afriskuld
Fast, friendly service, mr Anthony Struwig explain the prosess clearly, answer all my questions without hesitation. He was supportive and let me feel safe and important. Thank you Anthony!
1 reviews | Active since Feb 2015
Uitstekende diens en vriendelike hulp by AfriSkuld.
Ek is uiters gelukkig met die diens wat ek van AfriSkuld ontvang! Dwayne het my baie professioneel en vriendelik gehelp. Hy het al my vrae met geduld beantwoord en alles mooi en duidelik aan my verduidelik, sodat ek presies verstaan hoe die proses werk. Dit is gerusstellend om met iemand te werk wat die tyd neem om jou te help en seker te maak dat jy alles verstaan. Baie dankie aan Dwayne en AfriSkuld vir die uitstekende diens tot dusver! Ek waardeer julle hulp opreg en sal AfriSkuld beslis aanbeveel. ⭐⭐⭐⭐⭐
1 reviews | Active since Feb 2015
Uitstekende diens en vriendelike hulp by AfriSkuld.
Ek is uiters gelukkig met die diens wat ek van AfriSkuld ontvang! Dwayne het my baie professioneel en vriendelik gehelp. Hy het al my vrae met geduld beantwoord en alles mooi en duidelik aan my verduidelik, sodat ek presies verstaan hoe die proses werk. Dit is gerusstellend om met iemand te werk wat die tyd neem om jou te help en seker te maak dat jy alles verstaan. Baie dankie aan Dwayne en AfriSkuld vir die uitstekende diens tot dusver! Ek waardeer julle hulp opreg en sal AfriSkuld beslis aanbeveel. ⭐⭐⭐⭐⭐
1 reviews | Active since Oct 2026
Great service
I would like to single out and personally thank Alex de Villiers for his comforting, non judgemental support. It is my first time going under debt review and I was very skeptical and kept thinking it is a **** and that there's a catch somehow. But after Alex de Villiers explained everything professionally and with so much confidence, I understood it completely.
1 reviews | Active since Oct 2026
Great service
I would like to single out and personally thank Alex de Villiers for his comforting, non judgemental support. It is my first time going under debt review and I was very skeptical and kept thinking it is a **** and that there's a catch somehow. But after Alex de Villiers explained everything professionally and with so much confidence, I understood it completely.
1 reviews | Active since Sept 2026
afriskuld is 10 out of 10
i did recommend afriskuld to a friend and a college aswell I have tolf them about my experience with afriskuld aswell as the friendly staff and the good customer service that they offer i have recommend Keano to them he is a good consultant with friendly and good customer service you cannot go wrong with Keano to help you he is with me ever since my application started up until today still every step of the way and his is always so helpfull i can ask him anything if i have any questions regarding my debt thank you afriskuld and once again avery big thank you to keano
1 reviews | Active since Sept 2026
afriskuld is 10 out of 10
i did recommend afriskuld to a friend and a college aswell I have tolf them about my experience with afriskuld aswell as the friendly staff and the good customer service that they offer i have recommend Keano to them he is a good consultant with friendly and good customer service you cannot go wrong with Keano to help you he is with me ever since my application started up until today still every step of the way and his is always so helpfull i can ask him anything if i have any questions regarding my debt thank you afriskuld and once again avery big thank you to keano
1 reviews | Active since Jan 2023
Great service
Waldo thank you for your help going thrue the prosess with me there is a lot of wright from my dhoulders
1 reviews | Active since Jan 2023
Great service
Waldo thank you for your help going thrue the prosess with me there is a lot of wright from my dhoulders