JR
Johan R
1 reviews | Active since Dec 2022
18 May 2025, 17:36
Unauthorized debit order Africa Mobile
My partner contacted Africa Mobile several times, with no success. More than R2000 is deducted from her bank account end of April. She did not sign any contract with Africa Mobile, yet they deduct this amount from her account. The deduction on the bank statement says AfriMob. This was from her Capitec bank account. Capitec said to her they can do nothing about it. No one from Africa Mobile yet responded or provided feedback at all.
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Johan R's updateReviewer Update
19 May 2025, 18:40Today is the 19th of May 2025. Still no feedback or response from African Mobile on my complaint directed to them on behalf of my partner. In no way can one get hold of them or do they call back. According to the complainent no one gave feedback on any messages or calls made to them on the debit order the complainent stated she did not approve. This is absolutely unacceptable..
JR
Johan R's update19 May 2025, 18:40
Reviewer Update
Today is the 19th of May 2025. Still no feedback or response from African Mobile on my complaint directed to them on behalf of my partner. In no way can one get hold of them or do they call back. According to the complainent no one gave feedback on any messages or calls made to them on the debit order the complainent stated she did not approve. This is absolutely unacceptable..