SS
Sonja S
1 reviews | Active since Mar 2023
15 Jan 2026, 09:07
Mobile
Good Heavens I have never used or come across and company so useless in what they do. Customer service is pathic and slow, accounts department is seriously worse. And your phone is monitored by them all the time you cant even re-set ones phone, I will never use them again ever.
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Africa Mobile's replyOfficial
04 Feb 2026, 14:45 Thank you for your message.We have reviewed your account in detail and can confirm that, upon checking, the account appears to be in good order with no outstanding issues reflected on our system at this time.Africa Mobile takes customer experience seriously, and we regret that your interaction left you feeling dissatisfied. Please note that device management and security features form part of the service agreement and are in place to protect both the customer and the service provider.Should you have any specific concerns or require further clarification regarding your account or device functionality, we encourage you to provide the details so that we may assist you accordingly.Kind regards,
Africa Mobile Support Team
Africa Mobile (Pty) Ltd
Africa Mobile Support Team
Africa Mobile (Pty) Ltd
Africa Mobile's reply04 Feb 2026, 14:45
Official
Thank you for your message.We have reviewed your account in detail and can confirm that, upon checking, the account appears to be in good order with no outstanding issues reflected on our system at this time.Africa Mobile takes customer experience seriously, and we regret that your interaction left you feeling dissatisfied. Please note that device management and security features form part of the service agreement and are in place to protect both the customer and the service provider.Should you have any specific concerns or require further clarification regarding your account or device functionality, we encourage you to provide the details so that we may assist you accordingly.Kind regards,
Africa Mobile Support Team
Africa Mobile (Pty) Ltd
Africa Mobile Support Team
Africa Mobile (Pty) Ltd