NM
Nandi M

1 reviews | Active since Dec 2023

18 Dec 2023, 11:14

Bad service

Good day am not happy. my phone is locked I can't do anything with this phone. I made a payment on the 14th I am not receiving any communication. I am getting paid Friday. I need to use my App. I can't do anything with this phone, and I paid the outstanding payment on the 14th, and I am not receiving any communication. am sending messages on WhatsApp no answer I need an agent to please call me. *** THIS IS A USELESS COMPANY

0
Replies (3)
Africa Mobile
Africa Mobile's reply18 Dec 2023, 13:30
Official
Hello Nandi, our escalations team is attempting to make contact to assist further. 
NM
Nandi M's update18 Dec 2023, 14:06
Reviewer Update
I haven't received any call from your Team.
*** can someone call me please

NM
Nandi M's update18 Dec 2023, 14:48
Reviewer Update
Thank you so much for your Assistance AJ (Escalations department)
you assisted me and you were patient with me till my phone was unlocked I really appreciate your assistance.