BAD POOR TEARABLE SERVICE !!!!!

bad and terrible service ever, on the 26/02/2024 activation fee was debited on my bank account, then on the 28/02/2024 i received an email confirming that activation fee was debit and received successful(We've collected your activation fee - here are the next steps)(email from African mobile Dear

Thank you, we've received your activation fee and we'll be picking and packing your Samsung Galaxy A15 and getting it ready for the courier to collect.

As was previously communicated, your device is delivered via a door to counter service by PARGO.

Once your device is ready to leave;

1. You will already have received your terms and conditions and confirmation of the deal in the mail on the day you signed up. When with your Samsung Galaxy A15 leaves, we'll be including the details of the SIM card with your Africa Mobile number. 2. You will receive a waybill number - you can track this at pargo.co.za. 3. You will receive an update that the device in en-route. 4. You will receive a collection PIN via SMS. 5 Take your ID and the PIN number received to the collection point noted in the SMS. 6. Please collect your parcel within 3 days of receiving your SMS.

Please feel free to reach out on WhatsApp or FB Messenger should you require any additional information.

Thanks,

Africa Mobile Africa Mobile 12a Growthpoint Business Park 162 Tonetti Street, Midrand Johannesburg, South Africa Tel: +***0 / WhatsApp *** africamobile.co.za ).

until today the 25/03/2024 haven't receive the phone and the phone i requested is not the one stated on the above , no communication from then to let me know on what is happening. i am the one who have been contacting then via whatsup number (they didn't reply or assist) and on *** they do not answer only once i did get hold of them i was told that phone is with PARGO. i contacted PARGO and i was told that phone was not received from African Mobile, then i contacted them back and i was told that they didn't have a stock. i have been trying to contact them since last week no answer on their number, no phone,no communication, no answer on their *** or whatso ever WHAT A POOR SERVICE !!!!