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I would like to raise awareness about my experience with Africa Mobile. I was initially informed that my application for a mobile phone was approved and was asked to make a payment. However, after waiting for delivery and following up several times, I was later told that my ID had been reported as missing or ******. This was surprising since the application had already been approved. The process has been very disappointing and unprofessional. I advise others to exercise caution when dealing with their services.