Zero support fibre

The worst support platform I have ever encountered. I have a Fibre contract with them that has cut out for the third time in the last 7 days, you can't reach the support on the helpline because there usually is a 20-30 minute hold time (but the sales department always answers any call within the first minute). If only you could value support as much as you do sales. They book a call back for within 30 minutes and you end up waiting 4-5 hours for the booked call. Would not recommend this to anyone