Zero service

Without doubt, the worst ever service received from anyone, in all my life. In March 2023, I app**** for Openserve fibre, via Afrihost, after they advised that Metrofibre is not available in the area. 2 Weeks later, they advised that Openserve is not available and I should select Metrofibre instead, which I did. Another 2 weeks later, they advised to cancel the Metrofibre, as only Openserve is available. Yet again, I change it to Openserve. In the meantime, they deliver a router, at my cost of R249, only to be told again, 2 weeks later, that Openserve is not available and I should change it to Metrofibre. Afrihost keeps on forcing cancellation on me, while Im sitting with a useless router. On Sunday, 14 May 2023, while not at home, Openserve called me and said they are ready to connect my fibre. I contaced Afrihost, who again told me Openserve is not available, all while Openserve confirmed its their lines being installed. I have now requested Afrihost to refund the R249 for the router delivery, which they refuse to do, before they have the router back. I will hand over the router, unless I have the R249 refunded to me. Their accounts dept wants to bill me R999 cancellation fee, but the problem is with Afrihost. We are now well on our way to June 2023. From March until now, been send from the one side to the next. I will advise anyone wanting to go with Afrihost, to not do so. Seems like this is some sort of **** to take people`s money, without delivering any sort of service