Zero service

Stay away from this company! When it's good it's fine, but when you need service there is none. Be prepared to stay on the phone all day repeating yourself, sending photos and generally wasting your time getting nowhere. Also, don't expect to be put through to a supervisor, "they have rules" and you WONT be put through, if it's the operators hiding their poor service or the supervisors hiding behind the operators I don't know, but you won't get past them.

I explained my issue, no power to the fibre box, and I suggested it was power supply. More than 24 hours later someone did arrive, changed the power adaptor, and it was fixed, not even 5 minutes. I TOLD THEM THAT! But nooooooo, they wanted photos and to bounce me from pillar to post.

Last note, if you do make a mistake end employ this company, when you need service make sure to get their order number TO THE SERVICE AGENT, in my case DNATEL, not just their INTERNAL number. On 2 occasions they gave me a reference number, when I phoned DNA they knew nothing about it