LU
Lynn U

1 reviews | Active since Jan 2020

11 Dec 2025, 11:11

You WILL pay for NO SERVICE until your line is connected.

Hi there,I'm giving my personal experience with Afrihost. It took me two months to get reconnected to an existing line, and I paid for two months of service and received nothing for my payments. No fault of my own. Waiting and relying on support. Might as well have self-mummified by then. My fiber has been slow and I work remotely. It's two months in now, and I get the same, almost generic, response. To connect a cable to my laptop. Which I can't find, I'm struggling to find a cable to connect my laptop to the router to do the required test. I've been waiting for responses, it takes more than 2 days, and I've sent multiple speed tests. No help, and support deffo does not, or can not, read the email thread, as it's the same thing over and over again. I do not recommend Afrihost to anyone, and will be switching over to a better service provider as soon as my leave is due to facilitate the connection, as I have no doubt in my mind that this will not be resoved by the end of December, That's my 2 cents, can't do much with it, but hope it helps.

0
Replies (0)