You could have informed me

I signed up for a new service in July 2019 and scheduled this service to be cancelled now in November 2019. There is a clause in the original service agreement that specifies that a cancellation fee would be charged. I accept this, I dont remeber reading this, but I accept it. My gripe is not that I am being charged a cancellation fee, its that I was not informed that this would take place. So instead of being able to use the service for another two months and pay R1060 over this time, I now need to pay R999 to cancel it. Afrihost, I expected more from you!