worst support wait and processes I have ever experienced don't sign up!!!!

The worst support I have ever had to deal with and that includes Department of Home Affairs SA. The customer is always wrong or missinformed even when the service technician doesn't have aclue. The should rather try to model their support on Xneelo who have always solve my problems on one ring. OH did I forget to mention at Afrihost it should be called Afriwait!