1 reviews | Active since May 2011
Worst service received from Afrihost and Telkom
<p>My internet is now down since 18-02-2017 and i have been following up with Afrihost on this regards, the feedback received from them is not the feedback i want to hear saying that they can't give me an ETA to when my problem will be resolved, this is unacceptable, I am paying for a service that I am not receiving at all. Telkom also went out to my house today 28-02-2017 as I was told by Afrihost that this is a Telkom problem and now they are telling me that Afrihost is the issue and not them and this is the same story I get from Afrihost starting that the fault is with Telkom so I am going around in circles and getting nothing resolved. </p> <p> </p> <p>I have ran out of patience due to the fact that this issue has been reported over a week ago and still I have to wait another day before a higher grade technician can be send out to my house to TRY and get this issue resolved. The fact that the problem being escalted and then left for the next day ticks me off and I want this resolved TODAY still, I do not care where you find a techinician now to go out and get this issue resolved just get this done today.</p> <p> </p> <p>My line no. is 011 ********** .</p> <p> </p> <p>Service received, phathetic, best option will be to move over to a new service provider</p>
