Worst service ever, and they have no idea what they are doing!!

I first contacted Afrihost with a query about my download speed which slowed down considerably. I was told by the afrihost consultant that they would log the fault with telkom, as it was a line issue he said. Never heard a word from Telkom. A few days ago I had absolutely no internet service. I phoned and spoke to another consultant and probably spent 1 -2 hours on the phone with him resetting routers and and... still no internet. Yesterday I spoke to another consultant once again, and again things were reset and what ever else. Then they logged the fault with telkom again, saying that a technician will come around to look at whats fault. The e-mail she sent me that they sent to telkom just stated issue. now what that means no one will know. So this morning i get a call from a telkom technician asking if my phone is working. I corrected him and said that my phone is fine, but the ADSL is not working. confused he hung up. Then i receive a sms from telkom saying that my ADSL is restored. Gues what? still no internet. If my service provider can't help me, and tellkom cant help me, who can? In the meantime my business is losing money on a daily basis.

Afrihost, your service is appalling, your consultants have no idea what they are doing, and the customer must just pay.