Worst service ever!

Worst service Ever! I took a contract with them for 1 Oct. No connectivity 1-4.. October. Spent days on the WhatsApp service trying to activate and setup the WIFI, didn't work. Each time a new person tried to assist, we had to start all over again. I eventually cancelled the service on the 4th of October. I was never connected. Afrihost charged R250 for delivery of the router by a courier, which means there was no one to setup! then Charged another R250! to pick up the router before refunding my subscription. The pick up was a nightmare. There were on 2 occasions a courier arrived at my home with no instructions (tracking number, waybill...etc) and neither did afrihost send me any instructions. Mid month when i enquired about the pick up, they said that the courier was from them!!!!? I then asked for a tracking number, which they emailed to me. I waited another week, trying the tracking number that did not exist, called the courier, who said they had not records. Eventually I called Afrihost customer service and the courier was sent. What a waste of time and my money!