KN
Kobus N
1 reviews | Active since Jun 2010
14 Feb 2015, 02:29
Worst service ever
I have struggled for more than a month now to get my adsl line up and running. The people at the call centre couldn't care less, that is of course when and IF you get through to them. Every time you speak to a new consultant and have to explain your detail OVER AND OVER. Haven't had internet for more that a month. There best excuse is - the problem was sent through to Telkom ie shifting the blame. <br> This al resulted because i have downgraded my line from 10mb to 4mb. After that they couldnt tell me why it stopped working. Please guys HELP ME and stop having a careless attitude!!!<br>
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Afrihost.com's replyOfficial
16 Feb 2015, 08:46Hello kobus247,
We apologise for the problems you have had with your DSL line.
We have asked our team to contact you. The feedback we have on the line is that the quality is bad. Our team will get confirmation from Telkom and discuss if DSL is an option for you.
We apologise for the problems you have had with your DSL line. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had with your DSL line.
We have asked our team to contact you. The feedback we have on the line is that the quality is bad. Our team will get confirmation from Telkom and discuss if DSL is an option for you.
We apologise for the problems you have had with your DSL line. Our team will try their best to assist.
Regards
The Afrihost Team
Afrihost.com's reply16 Feb 2015, 08:46
Official
Hello kobus247,
We apologise for the problems you have had with your DSL line.
We have asked our team to contact you. The feedback we have on the line is that the quality is bad. Our team will get confirmation from Telkom and discuss if DSL is an option for you.
We apologise for the problems you have had with your DSL line. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had with your DSL line.
We have asked our team to contact you. The feedback we have on the line is that the quality is bad. Our team will get confirmation from Telkom and discuss if DSL is an option for you.
We apologise for the problems you have had with your DSL line. Our team will try their best to assist.
Regards
The Afrihost Team