worst provider ever

every evening from 17:00 your speed will drop under 10m till around 22:00. When you complain they reset your line according to them which does absolutely nothing, its a constant fight for speed that you pay for, I have been told that I am on the wrong tower, not fixed a month later, I have been told that the router is jumping APN's and need to be reset, and their team is gonna call me, where the team asked me now what must they do, they did not have a clue what to do. A month later that is also not sorted out, if you use a better router, you get blocked because when you use their router they can manipulate your usage and speed, better to get money than the client getting a service, and when there is a problem they cant sort it out and blame everyone else